Monthly Archives: January 2012

Contractors, property managers and commercial accounts are some of the most profitable clients for insurance agents. But commercial lines clients can unintentionally overwhelm agency staff with day-to-day requests for certificates, auto IDs and other simple but time-intensive activities. The time used to process these tasks takes attention away from more critical service needs. To assist [...]

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Mike Drakulich

Insurance market hardening?

Independent agents have worked valiantly to minimize the impact of the soft market, streamlining operations and ramping up marketing and sales in hopes of at least treading water until conditions improve. What industry analysts can’t seem to agree on is whether the industry is now in the midst of a recovery. And, if not now, when is it going [...]

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