Topic: competition

Breaking Down Business Intelligence

by Michael Howe

In an industry that generates an immense volume of data every day, insurance agency and brokerage executives are increasingly turning to new business intelligence (BI) strategies and […]

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Today’s Insurance Customer Experience Imperative

by Barry Rabkin

All the rage – and rightfully so Customer experience (CX) is all the rage. You can’t click to an insurance industry news site or general interest news […]

Making Insurance Agencies’ Priorities a Reality – A Look into Accenture’s IA Survey

by Michael Howe

In the recent report “Evolving to Compete and Win in the Long-Term,” Accenture discusses the growing division between the independent agent and carrier relationship – one that […]