Woman in business attire sitting in office, she is looking down at a tablet in her hands.

The Connected Business of Insurance

Topic: customer experience

The Google and CapitalG Investment in Applied Systems: Good News for Independent Agents & Brokers

by Reid French

At last month’s Applied Net, 4,000 insurance agents, brokers and insurers gathered to hear about the latest trends and technology developments driving opportunity for their business. One […]

Applied Net 2018: Week in Review

by Applied Communications

As more than 4,000 attendees can attest, Applied Net is THE forum to learn about the latest insurance technologies and strategies to prepare your business for the […]

Understanding the Consumers of Tomorrow: What Younger Generations Look For in Insurance

by Applied Communications

Over the past few decades, rapid and increased technological innovation has significantly changed the behavior and expectations of those generations coming after the Baby Boomers, most notably […]

35 Years of Serving the Insurance Industry

by Reid French

As Applied celebrates its 35th year in business, it’s an appropriate time to reflect on the past three-plus decades and what the future holds for our industry. It’s […]

Survey Says: Insurance Agencies Progress Towards Digital Transformation

by Kris Hackney

Technology is rapidly changing the world we live in. It has created a new kind of consumer who expects mobile access to information and online self-service from […]

The Digital Agency: Connecting Minds and Machines

by Trace Meek

Digital technology is integrated into every aspect of our lives. For instance, when you go to the grocery store you can process your own purchases via a […]

Technology & Insurance: Yes, They Can – and Should – Coexist

by Matt Simon

I am an insurance advisor in a small town agency in Ohio with five office locations, all located in rural areas. We’ve been around since 1920, so […]

Digital Agency Scorecard: How Does Your Agency Rank?

by Kris Hackney

Digital technology is rapidly transforming the way independent insurance agencies run their businesses. From accounting and administration to customer service and sales, technology has automated these processes […]