Woman in business attire sitting in office, she is looking down at a tablet in her hands.

The Connected Business of Insurance

Topic: customer retention

Your #1 Priority When Disaster Strikes

by Greg Shiple

Hurricane season is right around the corner, running from June 1 through November 30, 2015. Is your business prepared? Recently I’ve read a lot about how 2014 […]

ID federation and customer retention

by Doug Johnston

Managing customer retention in the digital age is a critical component to growth and profitability I recently had a chance to participate in round-table sessions held by the […]