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The Connected Business of Insurance

Topic: digital

Spring into the Digital Age of Insurance

by Reid French

Our 2018 Digital Agency Survey indicates that the national average for digital technology adoption among independent agencies is 44%. Given this score is exactly the same as […]

There’s Gold in Them Thar Management Systems

by Brian Wood

The phrase “there’s gold in them thar hills” is probably best known as being uttered in various Bugs Bunny cartoons. However, Dr. Matthew Fleming Stephenson first said it […]

Survey Says: Insurance Agencies Progress Towards Digital Transformation

by Kris Hackney

Technology is rapidly changing the world we live in. It has created a new kind of consumer who expects mobile access to information and online self-service from […]

2018 Digital Technology Survey: Share Your Feedback Now

by Reid French

Technology has changed the way we live and work. All of us are experiencing a more connected life in a more connected world. These connected experiences have […]

[Video Blog] Productivity Insights from a Best Practices Agency

by Applied Communications

Guest: Frank Swingle, CEO, Swingle Collins & Associates, IIABA Best Practices Agency Swingle Collins & Associates CEO Frank Swingle has worked in the insurance industry for more than […]

Brokerage of the Future: Adapting to 21st Century Technology

by Jeff Purdy

30 years ago, Universal Pictures released Back to the Future, the classic 80’s comic sci-fi adventure film that took Marty McFly and Dr. Emmett L. Brown back […]

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Today’s Insurance Customer Experience Imperative

by Barry Rabkin

All the rage – and rightfully so Customer experience (CX) is all the rage. You can’t click to an insurance industry news site or general interest news […]