Featured Post
6 Business and Leadership Books to Add to Your Summer Reading List
Summer is a time when many of us devote extra time for reading, diving into fascinating stories or learning important life lessons.
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Management System
Insider Tips: Switching Agency Management Systems – Pt. 2
In case you haven’t read part 1, we asked Abby Larson, Sr. Manager of Implementation Services at Applied Systems, the most frequently asked questions around migrating to a new system in this two part series to give you an idea of what to expect during the implementation process.
2020, Best Practices, Digital Transformation, Management System
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Management System
Insider Tips: Switching Agency Management Systems – Pt. 1
To give you an idea of what to expect during the implementation process, we asked Abby Larson, Sr. Manager of Implementation Services at Applied Systems, the most frequently asked questions around migrating to a new system in this two part series.
2020, Best Practices, Digital Transformation, Management System
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Industry Trends
2020 Digital Technology Survey: Share Your Feedback Now
The rapid digital transformation occurring in our industry has many businesses focused on determining what technologies they should adopt and deploy to create success and stay competitive. To assist agencies and brokerages with evaluating their digital strategy, Applied developed an annual Digital Technology Survey.
2020, Best Practices, Digital Transformation, Industry Trends, Insurer Connectivity
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Best Practices
How We Make Our Customers Know They Are #1
As I think about my own trajectory as a consumer, it’s amazing to reflect on how I’ve changed, or rather, how my options have expanded – how I order food, summon a ride, consume media, make a reservation, replace common household items.
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Best Practices
6 Business and Leadership Books to Add to Your Summer Reading List
Summer is a time when many of us devote extra time for reading, diving into fascinating stories or learning important life lessons.
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Best Practices
3 Ways to Approach Your Next Benefits Renewal Conversation
We all know the traditional way of presenting plan options for renewal. The broker goes in and shows the client several plan options with different benefits, including the total cost of each plan.
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Best Practices
Spring into the Digital Age of Insurance
Our 2019 Digital Agency Survey indicates that the national average for digital technology adoption among independent agencies is 43%.
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Best Practices
Why You Should Participate in the Best Practices Agency Study
Since 1993, Reagan Consulting and the IIABA, “Big I,” have conducted the Best Practices Agency study to identify the top performing agencies in the United States.
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Best Practices
Developing Your Perpetuation Strategy
Why are so many insurance agencies selling to third party buyers? Many valid reasons exist: record high valuations, desire for resources, legislative changes, competition, etc.
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Best Practices
Benchmarking the Industry: The Best Practices Study
The insurance industry is a challenging and evolving marketplace. To keep from getting left behind, agencies must continuously look to improve their performance.
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Best Practices
How to Lead Change Management: 6 Guiding Principles
Today, it’s critical for agencies to evolve business operations and adopt technology to keep pace with consumer demands.
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Best Practices
Technology Adoption: Risk or Reward?
The independent agency channel is doing quite well in today’s economy. According to Labor Department Statistics, total employment within the U.S. insurance sector has recovered very nicely since the Great Recession, reaching over 2.6 million jobs.
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Best Practices
Customer Appreciation: Helping Protect What Matters Most
As businesses, our customers are core to the mission we live and work by each and every day. It is critical to keep customers happy in order to retain them and remain successful.
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Industry Trends
Digital Agency Scorecard: How Does Your Agency Rank?
Digital technology is rapidly transforming the way independent insurance agencies run their businesses.
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Best Practices
The Power of Positivity: A Lesson In Successful Change Management
KFSA Insurance Agency has grown to be one of the largest insurance agencies in the state of Kansas, with four offices and more than 60 employees.
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Industry Trends
Digital Technology Adoption: How Does Your Agency Score?
The results of a recent survey conducted by Applied Systems found that the national average for digital technology adoption among independent agencies is only 42%.
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Management System
Digital Agency Series: Build a Better Foundation With Your Agency Management System
Every day we hear from our customers that their business is becoming more complex, with nearly every agency diversifying into a range of new lines of business.
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Best Practices
Becoming a Best Practices Agency - Q&A with Recipients
Since 1993, Reagan Consulting and the IIABA, “Big I,” have conducted the Best Practices Agency study to identify the top performing agencies in the United States.