Latest Posts
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Industry Trends
Rising to the Challenge of the New Normal – Part 2
Kerrie Koestner VP of employee development at FBinsure joins us for part two of this three-part series featuring advice from our Agency Roundtable webinar.
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Events
Big News: Applied Net 2020 Is Going Virtual
As you have likely heard by now, we have decided to take Applied Net online. And while we would like to say it was a hard decision to miss the opportunity to see you all in person, the decision was ultimately an easy one.
2020, Digital Transformation, Events, Industry Trends, Management System
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Industry Trends
Rising to the Challenge of the New Normal – Part 1
In this three-part series, we’ll feature advice from one of the panelists from our webinar, Agency Roundtable: Our Digital Path Forward. First up, Dina Buxton, director of communications and development at Crane Agency located in St. Louis, Missouri.
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Business Continuity
An Update On Our Business Continuity Plan
First and foremost, I hope that you, your family, friends, and communities are staying safe and healthy. For those who have been impacted by the COVID-19 outbreak – whether directly or indirectly – my prayers are with you and I wish those affected a speedy recovery.
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Industry Trends
Coming Together in a Time of Crisis
We are all going through a trying time right now but through all the anxiety, confusion, isolation and Tiger King, the human spirit remains. People around the world, our industry, and here at Team Applied are doing amazing things to support educators, first responders, healthcare workers, and local businesses they used to frequent. We want to share some of them with you because who doesn’t love 'Some Good News'.
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Best Practices
Best Practices for Managing Change
In this blog, we go through some of the reasons change initiatives go off track, what change management is and three core principles that can help you successfully navigate change.
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Business Continuity
In the Midst of a Global Pandemic, Don’t Lose Sight of Data Security
As the world navigates the global COVID-19 outbreak, individuals and companies alike need to be more aware than ever of the threats from opportunistic cybercriminals.
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Industry Trends
How to Celebrate Earth Day While Sheltering in Place
Although the COVID-19 pandemic has caused concerts, sporting events and other exciting spring plans to be put on hold, one thing that’s not cancelled is Earth Day.
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Digital Transformation
How to Reduce Cost with Your Commercial Lines Renewals Process
Inefficient tasks are costing your brokerage valuable time, and as the saying goes, time is money. One area that is notorious for inefficient, manual, time-consuming tasks is the application and renewal process.
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Business Continuity
What Chatbots Mean in Claims Management
If you attended Applied Net in 2018, you may remember that we introduced and demonstrated an early prototype of a new chatbot capability to be made available in Applied MobileInsured this year.
2020, Business Continuity, Digital Transformation, Industry Trends
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Business Continuity
Staying Connected While Physically Apart: Help Customers Find You Online
Agencies and brokerages using self-service portals have an immense opportunity to provide the anytime, anywhere service to policyholders.
2020, Business Continuity, Management System, Marketing & Distribution, Mobile
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Business Continuity
Customer Appreciation: Helping Protect What Matters Most
As businesses, our customers are core to the mission we live and work by each and every day. It is critical to keep customers happy in order to retain them and remain successful.
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Business Continuity
Beyond the Office: Interacting with Policyholders Wherever They (and You) May Be
At times when your physical office location is closed, your agency or brokerage can provide customers uninterrupted service through an omnichannel delivery model.
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Business Continuity
Be There When Your Customers Need You Most
Given that the U.S. experienced a historic year of weather and climate disasters in 2017, as an insurance agent it’s important to consider how you will effectively support customers and manage operations during an unforeseen event.
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Business Continuity
Getting the Most from Applied Epic: 5 Features You Should Use Now
Sometimes a sudden change can throw a wrench in how we get things done. If you find that not being in your office is affecting your usual productivity, consider using these features in Applied Epic to get more done.
2020, Business Continuity, Industry Trends, Management System
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Digital Transformation
Winning the Digital Revolution of Insurance
We are in the midst of the digital revolution of insurance, which is a tremendous opportunity to take advantage of technology to improve how we market, sell, distribute and service insurance so that we put the customer first.
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Management System
Insider Tips: Switching Agency Management Systems – Pt. 2
In case you haven’t read part 1, we asked Abby Larson, Sr. Manager of Implementation Services at Applied Systems, the most frequently asked questions around migrating to a new system in this two part series to give you an idea of what to expect during the implementation process.
2020, Best Practices, Digital Transformation, Management System
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Management System
Insider Tips: Switching Agency Management Systems – Pt. 1
To give you an idea of what to expect during the implementation process, we asked Abby Larson, Sr. Manager of Implementation Services at Applied Systems, the most frequently asked questions around migrating to a new system in this two part series.
2020, Best Practices, Digital Transformation, Management System
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Industry Trends
2020 Digital Technology Survey: Share Your Feedback Now
The rapid digital transformation occurring in our industry has many businesses focused on determining what technologies they should adopt and deploy to create success and stay competitive. To assist agencies and brokerages with evaluating their digital strategy, Applied developed an annual Digital Technology Survey.
2020, Best Practices, Digital Transformation, Industry Trends, Insurer Connectivity
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Best Practices
How We Make Our Customers Know They Are #1
As I think about my own trajectory as a consumer, it’s amazing to reflect on how I’ve changed, or rather, how my options have expanded – how I order food, summon a ride, consume media, make a reservation, replace common household items.
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Marketing & Distribution
New Year, New Innovation – Q&A with Indio Technologies Founders
One announcement that’s generating buzz throughout the industry is our recent acquisition of Indio Technologies, the leading solution for the insurance application and renewal process. This is an exciting announcement, not only for our company but for the entire industry.
2019, Digital Transformation, Industry Trends, Insurer Connectivity, Marketing & Distribution
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Industry Trends
The Giving Season
The holidays are in full swing. The halls have been decked, and people around the world are joining together to celebrate the joys of the season. This time each year also presents an opportunity to give back to our communities and to those in need.
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Industry Trends
Taylor Rhodes By the Numbers
Hello everyone! My name is Taylor Rhodes, and I’m Applied’s new CEO. I recently attended this year’s Applied Net in Las Vegas and all I can say is wow.
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Management System
An Inside Look: Applied CSR24 Favorite Features
Making your business more mobile is no longer an option – your customers expect 24/7 access to their information. Applied CSR24®, a cloud-based client self-service software, enables your business to meet today’s insurance consumer demand for anytime, anywhere service by providing 24/7 access to policy information, claims filing and processing, premium payments, and insurance documents through an online client portal and mobile application via Applied MobileInsured™.
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Digital Transformation
We Want to Hear Your Story
Everyone loves a good story. Whether it's sitting around your family's Thanksgiving table, a campfire chit-chat in the woods, or a friendly exchange with a stranger at the dog park, humans have always had a propensity to gravitate toward storytelling.
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Analytics
Data Analytics: Insurance in a League of Its Own
It’s that time of year again. The leaves are changing and baseball season is at its peak. For many casual fans, in the stands or on the other side of a television, the game appears unchanged across history.
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Digital Transformation
4 Ways Technology Can Improve the Benefits Renewal Process
The annual benefits renewal is a cumbersome, frustrating process for employers. The traditional process of presenting plans with spreadsheets turns the essential employee benefits decision into a complex maze of numbers to navigate.
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Events
6 Tips to Get the Most Out of the Applied Net Exchange
Open daily throughout Applied Net 2019, the Applied Net Exchange provides the opportunity for you to discover new Applied products, network with your peers and industry experts, and see the latest vendor and insurer technologies and products.
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Best Practices
6 Business and Leadership Books to Add to Your Summer Reading List
Summer is a time when many of us devote extra time for reading, diving into fascinating stories or learning important life lessons.
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Digital Transformation
Visualize the Benefits of Being a Digital Agency
As noted in the news daily and discussed at every industry event, the insurance industry has entered into a new digital age.
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