To remove friction from stressful situations, we introduced a feature available in Applied MobileInsured that makes it easier for policyholders to submit a claim via an automated chatbot.
Through our partnership with Google, we were able to leverage their artificial intelligence (AI) powered chatbot technology to develop this capability. Your business can now offer this option to your customers for automobile claim submissions from the convenience of a mobile app, branded to your business.
With cutting-edge AI technology, the chatbot collects details on the claim in a simple, conversational interaction. Once the policyholder has submitted the claim, you have the option to respond, keeping that personal touch in their time of need.
Watch the video below to see how our virtual assistant can provide a quick, convenient claims experience – right at the moment when your customers need you most.