Industry Trends | Read Time: 5 Minutes

Applied Epic Named a Leader in G2 Grid Report

January 14, 2021

By: Applied Communications

We are excited (and humbled) to announce that in G2’s recently released Winter 2021 Grid Report, our agency and brokerage management system Applied Epic® received seven awards, including Leader in Insurance Agency Management Software.

G2, a peer-to-peer business solutions review website, leverages customer feedback to rank the best business software and services. The platform has more than one million independent user reviews and is read by over four million people each month. Every quarter, G2 publishes its Grid Report, ranking software by extracting data from multiple online sources to determine market presence, satisfaction scores from customers and market leadership.

Why did G2 give us top honors? It’s because of you, our amazing clients, who we are honored to partner with. We are here to create technology that makes your business more productive, intelligent, simple and valuable, and are committed to providing you with the highest level of service and products. We are thrilled that:

91%
of reviewers said it was easy to do business using Applied Epic

90%
of reviewers would recommend Applied Epic

95%
of reviewers think Applied Epic is headed in the right direction

92%
of reviewers are satisfied with the quality of support offered for Applied Epic

G2 presented Applied Epic with the following awards this winter:

  • Leader in Insurance Agency Management Software, awarded for high ratings from G2 users and substantial Satisfaction and Market Presence scores.
  • Leader for Small Business in Insurance Agency Management Software, awarded for high ratings from G2 users and substantial Satisfaction and Market Presence scores.
  • Momentum Leader in Insurance Agency Management Software, awarded for ranking in the top 25% of this category's products by users.
  • Best Relationship in Insurance Agency Management Software, earned for having highest overall relationship score in this category.
  • Best Relationship for Small Business in Insurance Agency Management Software, earned for having highest overall relationship score in this category.
  • Best Usability in Insurance Agency Management Software, earned for having highest overall usability score in this category.
  • Users Love Us, awarded for collecting 20 reviews with an average rating of 4.0 stars or above.

What Our Clients Are Saying

We extend our heartfelt gratitude to all our clients for leaving their valuable testimonials about us on G2. We truly value your feedback and are honored by your comments:

“Applied Epic is very intuitive and user friendly. It has greatly streamlined our processes and the reporting options are fantastic!”

“Applied Epic saved our business. Thanks to Applied Epic, our agency has been able to function and service our clients while having 95% of our staff working from home.”

“Applied support is the best, hands down. Wait time on response has never been an issue. Larger user groups are also a benefit, sharing and gaining insight from other agencies.”

“Applied Epic is very user friendly. I came into the insurance industry with zero experience and was able to quickly learn how to locate clients and find all needed information without feeling overwhelmed or frustrated using this program. Whenever I have had a question using the program I was able to speak with someone within minutes and was walked through the issue.”

“Applied is constantly updating and improving Applied Epic to help users work faster and more efficiently. Indio and Salesforce are great improvements.”

We Couldn’t Do It Without You

At the end of the day, our customers are at the heart of everything we do. Thank you to all of our clients who have reviewed our products on G2 and provided the insights needed to help other organizations make the right decision for their business needs. Without you, we could not continue to innovate and deliver on the core promise of insurance – to safeguard and protect what matters most in people’s lives.

See what others say about Applied Epic on G2 or leave your review today.


Applied Communications

For more than 35 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. Insurance agencies and brokerages have faced new challenges and demands on their businesses over time, and we have been there to guide them. Since 1983, Applied has been at the forefront of insurance technology, leading the way through innovation. As the insurance industry becomes increasingly global, we are delivering new technology and expanded multinational capabilities for this changing marketplace.